Terms of Sale and Website Use

These terms apply to use of crewgleam.com and to orders placed through CrewGleam’s online checkout. Bulk projects may also be governed by a separate written quotation or agreement.

Orders and payment

Prices are shown in US dollars. The checkout total shows the merchandise price, shipping and any applicable charges before payment. An order is submitted when checkout is completed, but we may cancel and refund an order before production if a garment is unavailable, the design cannot be produced as submitted, or the order or artwork violates these terms.

Custom designs and customer approval

You are responsible for reviewing the garment, color, artwork, placement, spelling and size quantities before paying. On-screen previews are a production guide and may not reproduce the exact color, texture, scale or position of the finished garment.

Artwork rights

By submitting artwork, you confirm that you own it or have permission to reproduce it. You may not submit protected characters, brand marks, celebrity likenesses, sports-team marks or other material that infringes third-party rights. We may review or decline artwork, but that review is not legal advice and does not transfer responsibility from the person submitting it.

Changes and cancellations

Contact support@crewgleam.com immediately if an order needs to change. Because each product is customized, changes or cancellations are available only before the affected production work begins. If production has begun, the order may no longer be changeable or refundable.

Shipping and delivery

Online checkout is currently limited to eligible United States destinations shown during checkout. Shipping charges are displayed separately. Estimated delivery is 8–10 business days from the date the order is placed. Delivery times are estimates, not guarantees, and may vary due to destination, carrier operations, weather, customs or peak periods. The customer is responsible for providing a complete and accurate delivery address.

Product variation and sizing

Screen colors can differ from fabric and print materials. Garment measurements and fit can vary by product, size and normal manufacturing tolerance. These differences are not defects unless the delivered item materially differs from the order or is faulty.

Problems with an order

If an item arrives damaged, defective, or materially different from the submitted order, contact support@crewgleam.com promptly with the order number and clear photographs. We will review the production record and, when the claim is confirmed, provide an appropriate remedy such as replacement or refund.

Website content

The CrewGleam name, website copy and original site assets may not be reproduced without permission. Third-party materials remain subject to their applicable rights and licenses.

Contact

Questions about these terms can be sent to support@crewgleam.com.

Last updated: August 25, 2026.